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Creating Licensing Reports
to send to LUSAS Support
(Sentinel RMS License Manager - V15
and V14 back to and including V14.2)
If still you have
problems, please generate two licensing reports, one
from the server computer, and one from the client. These two reports can
then be sent to LUSAS Technical Support for further assistance.
To generate the first licensing report:
From the server computer, go to:
- If running Windows XP/2000/Vista/7,
click Start> All Programs> LUSAS Server Utils> Install Network License
- If running Windows 8,
right-click on the main Start screen, choose All Apps
and browse for the Install Network License utility
- If running Windows 8.1, on the
main Start screen, click on the Apps down arrow icon
and browse for the Install Network License utility
press "Create
report…" and save the text file generated with a suitable name
and to a convenient location such as your Desktop.
Note, if you opted to use an existing server, the above link
will not be present, because the LUSAS utilities have not been installed.
In this instance, you will instead need to insert your LUSAS CD into the
server computer and, also at the server computer, double click on the
file
<CD drive>:\LUSAS15x\installLicense\setup.exe. This
will launch the LUSAS utility, and you can then create a report as above.
To generate the second licensing report:
From any client
computer:
- If running Windows XP/2000/Vista/7,
click Start> All Programs> LUSAS 15.0 for Windows>
Tools> Configuration Utility
- If running Windows 8,
right-click on the main Start screen, choose All Apps
and browse for the Configuration Utility
- If running Windows 8.1, on the
main Start screen, click on the Apps down arrow icon
and browse for the Configuration Utility
press “Create Report...”
on the Licensing tab and save the text file generated.
Email these two
reports to support@lusas.com
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